It is our goal to exceed your expectations each and every order with us. If you ever have any issues and feel that we can do better, we want to hear about it. We will make sure you are taken care of the same way we would expect to be treated as a customer. We promise that we will do all that we can to make your experience with us world-class so you do not need to contact us, but our service really shines when you have an issue you need resolved. Please contact us with any questions or concerns. If you feel we went above and beyond the level of service you expected, we want to hear about that too. Thank you for your trust in TackleDirect.
*Press Disclaimer: The Shimano Fishing Store is owned and operated by TackleDirect, an authorized Shimano Top Shelf stocking dealer of the Shimano fishing products presented on this web site; however, they are not otherwise affiliated with Shimano American Corporation, Shimano Inc., or any of their subsidiaries. All press inquiries should be directed to Shimano American Corporation by visiting shimano.com. The information on this web site has been authored by TackleDirect and should not be used for press purposes. All orders placed on the Shimano Fishing Store ship from TackleDirect, located in Egg Harbor Twp, NJ USA.